APS1028 Operations and Production Management for Manufacturing and Services
About the Course:
Operations Management is the systematic approach and control of the processes that transform inputs (e.g. human resources, facilities, materials, processes, enterprise management information systems, etc.) into finished goods and services. The operations function consists of the core wealth creation processes of a business and helps an organization to efficiently achieve its mission while constantly increasing productivity and quality. This course focuses on the role of operations management as a strategic element of the total organization. We will cover classic and up-to-date tools and concepts used to support operational managerial decisions in variety of industry sectors both in manufacturing and the service sector.
The course covers areas such as strategy, product design, process design, plant location and plant layout, inventory management, role of technology in OM, HRM, Socio-Tech Systems, Group Technology, ERP / CIM, Quality Management, Maintenance Management. The course is tailored for engineers that aspire to senior management positions starting as departmental / functional managers of operations or engineering, and then progressing to directors, VP Operations, VP Manufacturing and eventually becoming a Chief Operations Officer (COO) or C-Level Certified Management Consultants in small to large scale enterprises. This course will incorporate academic scholarly readings to provide the broad theory of OM but most of the readings and discussions will be based on the instructors many years of hands on practical experience in OM in a variety of industry sectors.